OUR TECH STACK











Business Process Outsourcing
Aasytech Solutions delivers end-to-end Business Process Outsourcing (BPO) services designed to help businesses scale faster, operate leaner, and stay laser-focused on their core goals. By combining skilled talent from India with strong delivery governance aligned to UK and international standards, Aasytech enables organisations to reduce operational costs without compromising on quality, security, or performance.
Our BPO offerings cover both front-office and back-office operations, including customer support, data management, finance & accounting assistance, HR processes, lead generation, and industry-specific support functions. Every engagement is built around clearly defined SLAs, measurable KPIs, and transparent reporting—so clients always know how their outsourced operations are performing and where value is being created.
What truly sets Aasytech Solutions apart is our custom-first approach. We don’t believe in one-size-fits-all outsourcing. Instead, we analyse your workflows, compliance needs, and growth plans to design a BPO model that fits your business—whether you’re a startup looking for cost efficiency or an enterprise seeking reliable scale across time zones.
With a strong emphasis on data security, process optimisation, and continuous improvement, Aasytech Solutions becomes more than just an outsourcing vendor—we act as a long-term operational partner. The result is smoother processes, happier customers, improved turnaround times, and a measurable boost to overall business efficiency.
Customer Service & Support Outsourcing
Included:
Multichannel support (phone, email, live chat, social)
Tier-1 & Tier-2 troubleshooting
CRM ticket management
Customer satisfaction tracking (CSAT/NPS)
After-sales support and returns handling
24/7 or business hours coverage options
Technical Helpdesk & IT Support
Included:
Remote desktop support
Software and hardware issue resolution
Knowledge-base creation & updates
Incident prioritisation & escalation
SLA adherence tracking
Service reporting & analytics
E-Commerce Order & Returns Processing
Included:
Order fulfilment coordination
Returns & exchanges handling
Inventory status updates
Tracking number entry & customer notification
Refund validation & reporting
Integration with Shopify/Magento/WooCommerce
Finance & Accounting Outsourcing (FAO)
Included:
Accounts payable & receivable
Invoice processing & reconciliations
Bank statement posting
Financial reporting
Month-end closing support
Compliance checks and audit support
Human Resources & Recruitment Outsourcing
Included:
Job posting & candidate sourcing
Screening calls & shortlisting
Interview scheduling
Offer letters & onboarding admin
Payroll support
HRIS/ATS administration
Data Entry & Back-Office Processing
Included:
Document digitisation
Data cleansing & validation
Spreadsheet & database updates
PDF to Excel conversion
Form processing
Quality checks & audit trails
Lead Generation & Appointment Setting
Included:
Target market research
List building (segmented)
Outbound calling & emailing
Lead qualification
CRM input and follow-ups
Appointment scheduling for sales teams
Social Media Management & Community Support
Included:
Content calendar planning
Posting across platforms
Customer comment moderation
Social listening & sentiment reporting
Monthly performance analytics
Campaign support (paid & organic)
Compliance & Risk Monitoring Services
Included:
Regulatory research (GDPR, PCI, FCA guidelines)
KYC/AML checks
Internal audit support
Policy documentation
Incident reporting workflows
Risk scoring dashboards
Compliance & Risk Monitoring Services
Included:
Regulatory research (GDPR, PCI, FCA guidelines)
KYC/AML checks
Internal audit support
Policy documentation
Incident reporting workflows
Risk scoring dashboards